Artificial intelligence (AI) has impacted many industries, and now it’s making a significant impact on the retail automotive space. Applications of Al in automotive are exciting and far-reaching. From creating better customer experiences in the service...
One of the most outdated areas of a dealership’s operations today is warranty processing. Most of the attention in modernizing dealerships has been dedicated to digital marketing or the online buying process, neglecting some of the less sizzling operational...
Chances are you have all kinds of solutions being sold to you or already integrated, all designed to streamline your marketing and operations to help you do more and sell more. Chances are also very high that none of these solutions touches the most overlooked and...
Jim Roche discusses how automated claims processing can benefit the dealership as well as will assure that the claims are done correctly and efficiently so the dealership is correctly paid and in a timely...
Is there a small space in the back of your dealership near the service department, filled with piles of paperwork patiently waiting for your warranty claims processor to process them? Don’t be disheartened, this is a common occurrence in most stores. However, it...