Guest commentary: How to better process warranty claims

Despite all of the digital makeovers happening throughout the auto retail experience, warranty processing has been overlooked.

Chances are you have all kinds of solutions being sold to you or already integrated, all designed to streamline your marketing and operations to help you do more and sell more. Chances are also very high that none of these solutions touches the most overlooked and outdated area of a dealership’s operations: warranty processing.

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