One of the most outdated areas of a dealership’s operations today is warranty processing. Most of the attention in modernizing dealerships has been dedicated to digital marketing or the online buying process, neglecting some of the less sizzling operational stuff, including back office functions like warranty processing.
Automotive Ventures recently analyzed 17 future trends, predicting their probability and consequences. The result is the Retail Risk Assessment, which tracks the magnitude of these future trends and then translates them into actionable steps. Servicing of Vehicles is a high area of risk for dealers.
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